My Aged Care is the main entry point to the aged care system. It provides information about aged care for consumers, family members and carers, and service providers through the My Aged Care website and My Aged Care contact centre (1800 200 422). Locate aged care service providers and assessors through the online service finder, or use the fee estimators for pricing on home care packages and residential care.

My Aged Care provides:

• referrals for assessment and service provision
• up-to-date information on Commonwealth funded aged care services in each local area
• information about aged care fees and charges
• support for people from culturally and linguistically diverse communities
• information about healthy and active living
• information about carer support services

In order to access aged care services, patients need to be referred for an assessment. The type of assessment is dependent on the type of services they need to access:

• An Aged Care Assessment Team (ACAT) assessment is needed if a client requires access to a Home Care Package, Transition Care, residential care or residential respite.
• A  Regional  Assessment  Service  (RAS)  assessment  is  needed  if  the  client  requires Commonwealth Home Support Program (CHSP) services

Community health professionals can refer older clients (aged 65 years and over and 50 years and over for Aboriginal and Torres Strait Islander people) to aged care services through the use of a health professional webform.

Some of the main programs and packages that you may come across when you access government-subsidised aged care services are:

Carer Counselling

Eligible to people who care for a person who needs help to look after themself, but are not formally employed in their caring role who can access short-term emotional and psychological counselling and support services that are subsidised by the Australian Government. Access more information here.

Commonwealth Home Support Programme

The CHSP benefits frail older people and carers through:

•  streamlined access to entry-level support services
• a standardised national assessment process and entry point through My Aged Care
• increased focus on restorative approach including wellness & reablement
• promoting equity and sustainability through a national fees policy
• reducing red-tape for service providers through streamlined funding arrangements.

Successful  applicants must deliver  CHSP  services  in accordance with the CHSP  Programme Guidelines. The CHSP brings together four programs:

1. Commonwealth Home and Community Care (HACC) Program
2. Planned respite from the National Respite for Carers Program (NRCP)
3. Day Therapy Centres (DTC) Program
4.  Assistance with Care and Housing for the Aged (ACHA) Program

Access more information about the Commonwealth Home Support Programme here.

Home Care Packages

A Home Care Package is a coordinated package of services tailored to meet a person’s specific care needs. The package is coordinated by an approved home care provider, with funding provided by the Australian Government under the Aged Care Act 1997.

The services that can be provided in a Home Care Package include, but are not limited to:

• Support services – such as help with washing and ironing, house cleaning, gardening, basic home maintenance, home modifications related to your care needs, and transport to help you with shopping, visit your doctor or attend social activities
• Personal care – such as help with showering or bathing, dressing and mobility nursing, allied health and other clinical services
• Hearing services and vision services
• Care coordination and case management.

For more information, follow this link.

After-hospital care (transition care)

Transition care is for older people who have been in hospital, but need more help to recover and time to make a decision about the best place for them to live in the longer term. Transition care may be provided either in your own home or in a ‘live-in’ setting. This setting can be part of an existing aged care home or health facility such as a separate wing of a hospital. You can only access transition care directly from hospital.

Transition care offers access to a short-term package of services that may include:

• low-intensity therapy such as physiotherapy (exercise, mobility, strength and balance) and podiatry (foot care)
• access to a social worker
• nursing support for clinical care such as wound care
• personal care.

For more information, follow this link.

For detailed and up-to-date funding information, please follow this link.

Funded by the Australian Department of Health, CheckUP, in partnership with the Queensland Aboriginal and Islander Health Council (QAIHC), is the jurisdictional fund holder for the Rural Health Outreach Fund (RHOF), Medical Outreach Indigenous Chronic Disease Program (MOICDP), Healthy Ears – Better Hearing, Better Listening (HE-BH,BL), Visiting Optometry Scheme (VOS) and Eye and Ears Surgical Services (EESS) initiatives in Queensland.
These current funding programs consolidated the suite of outreach service delivery programs including the Medical Specialist Outreach Assistance Program (MSOAP), the MSOAP – Maternity Services, the MSOAP – Indigenous Chronic Disease Program, the Urban Specialist Outreach Assistance Program and the Rural Women’s GP Service.
Funding through these programs is available to cover the out of pocket travel and administration expenses associated with the delivery of the Outreach service

Rural Health Outreach Fund (RHOF)

The aim of the program is to improve health outcomes for people living in regional, rural and remote locations by supporting the delivery of outreach health activities.
The RHOF consolidates the activities of five existing programs, and provides a larger, flexible funding pool for initiatives aimed at improving access to medical specialists, GPs, allied and other health providers in rural, regional and remote areas of Australia. RHOF consolidates:

• The Medical Specialist Outreach Assistance Program (MSOAP);
• MSOAP – Ophthalmology expansion;
• MSOAP – Maternity services expansion;
• Rural Women’s GP Service Program; and
• National Rural and Remote Health – Kimberley Paediatric Outreach Program

Patients with the following conditions are eligible for this program:

• Maternity and paediatric health
• Eye health
• Mental health
• Support for chronic disease management
• Women’s health

This program supports outreach services provided by:

• Medical Specialists
• Allied Health Professionals
• Nursing services
• Combinations of eligible services
• Aboriginal Health Workers

Healthy Ears – Better Hearing, Better Listening (HE – BBL)

The HE-BBL aimsto increase access to a range of health services including expanded primary health for the diagnosis, treatment and management of ear and hearing health for Indigenous children and youth (0-21 years).

The Program supports outreach services provided by:

• Medical Specialists
• Allied Health Professionals
• Nurses
• Multidisciplinary teams
• General Practitioners
• Aboriginal Health Workers

It supports eligible outreach services to prevent, detect and manage ear disease more effectively.

All funded services delivered in Queensland are required to be aligned to the Queensland Government’s 10 year policy to improve the ear and hearing health of Aboriginal and Torres Strait Islander children—Deadly Kids, Deadly Futures 2016-2026—and the national otitis media guidelines.

DVA funds all health services, provided under the Veterans’ Entitlements Act 1986 (VEA), the Safety Rehabilitation and Compensation Act 1988 (SRCA) and the Military Rehabilitation and Compensation Act 2004 (MRCA), necessary to meet a clinical need for Gold Card holders. For White Card holders, DVA will fund those services required because of their accepted war caused or service related condition(s)
Allied health professionals can treat a DVA entitled person who has both:

• a referral from their medical practitioner, medical specialist or hospital discharge planner which includes a diagnosis informing you of the patient’s condition requiring clinically necessary treatment; and
• a DVA Health Card (Gold Card or White Card) where the referral for treatment relates to a war-caused or service-related condition accepted by DVA

Note: If you receive a referral where the condition to be treated has not been specified, you must contact the referring practitioner. If there is any doubt about an entitled person’s eligibility to receive exercise physiology services, contact DVA.

Please follow this link for more information on how to access this funding source.

On 1 July 2014, the Australian Government established the Indigenous Australians’ Health Programme (IAHP), consolidating four existing funding streams: primary health care; child and maternal health programs; Stronger Futures in the Northern Territory (Health); and programs covered by the Aboriginal and Torres Strait Islander Chronic Disease Fund.

The objective of the IAHP is to provide Aboriginal and Torres Strait Islander people with access to effective high quality, comprehensive, culturally appropriate, primary health care services in urban, regional, rural and remote locations across Australia. This includes through Aboriginal Community Controlled Health Services, wherever possible and appropriate, as well as services across the entire health system that deliver comprehensive, culturally appropriate primary health care.

The IAHP Guidelines discuss the themes and activities that may be funded, the funding available, eligibility, the application and assessment process and other administrative information relevant to the Department of Health grant funding. Funding may be provided through the following five themes:

• Primary Health Care Services;
• Improving Access to Primary Health Care for Aboriginal and Torres Strait Islander People;
• Targeted Health Activities;
• Capital Works; and
• Governance and System Effectiveness.

Funding that becomes available under the IAHP Guidelines will be advertised as a Grant Opportunity on GrantConnect.

Note: The IAHP Guidelines may be varied from time-to-time by the Australian Government as the needs of the IAHP dictate. Amended Guidelines will be published on the GrantConnect website.

Funded activities include:

Indigenous Australians’ Health Programme – Tackling Indigenous Smoking (TIS)
The Australian Government is committed to reducing the high rate of smoking amongst Aboriginal and Torres Strait Islander people.

Under the National Healthcare Agreement, the Council of Australian Governments has committed to halving the daily smoking rate among Aboriginal and Torres Strait Islander adults (aged 18 years or older) from the 2008 rate of 47.7%, by 2018.

The Tackling Indigenous Smoking programme is a targeted activity funded by the Australian Government under the Indigenous Australian’s Health Programme to reduce smoking rates among Aboriginal and Torres Strait Islander people. The programme includes grant funding for regional tobacco control activities.

Primary Health Care Activity

The Primary Health Care Activity (PHC Activity) is a component of the Indigenous Australians’ Health Programme (IAHP), which aims to ensure Aboriginal and Torres Strait Islander people have access to effective health care services in urban, regional, rural and remote locations across the nation. The PHC Activity provides grant funding to a range of organisations including Aboriginal community controlled health organisations (ACCHOs), to support and deliver comprehensive, culturally appropriate primary health care services to Aboriginal and Torres Strait Islander people and provide system-level support to the Indigenous primary health care sector.

Remote Area Health Corps (RAHC)

The RAHC Programme (the Programme) contributes to closing the life expectancy gap between Indigenous and non-Indigenous Australians by increasing access to primary health care services in remote Indigenous communities in the NT.

The Programme is targeted at recruiting urban based health professionals from around Australia, credentialing recruits, providing recruits with professional development and training, and filling at least 450 short-term placements per year in remote Indigenous communities in the NT to address critical health workforce shortages.

Applications for RAHC grant funding open on 4 June 2015 and close on 16 July 2015. Eligible entities are invited to apply.

The RAHC Grant Programme Guidelines provide information on:

• eligibility and how to apply for the grant;
• arrangements for the establishment and operation of the grant; and
• organisational responsibilities such as probity, governance and accountability.

Integrated Team Care (ITC)

The ITC Activity combines the former Care Coordination and Supplementary Services (CCSS) and Improving Indigenous Access to Mainstream Primary Care (IIAMPC) programs. The ITC recognises and builds on the success of both activities, and strengthens a team-based approach for the provision of coordinated, multidisciplinary care.

The aims of the ITC Activity are to:

• contribute to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through better access to coordinated and multidisciplinary care; and
  contribute to closing the gap in life expectancy by improved access to culturally appropriate mainstream primary care services (including but not limited to general practice, allied health and specialists) for Aboriginal and Torres Strait Islander people.
• ITC is provided by a team/teams of Indigenous Health Project Officers (IHPOs), Aboriginal and Torres Strait Islander Outreach Workers (Outreach Workers) and Care Coordinators. The team works in their region to assist Aboriginal and Torres Strait Islander people to obtain primary health care as required, provide care coordination services to eligible Aboriginal and Torres Strait Islander people with chronic disease/s who require coordinated, multidisciplinary care, and improve access for Aboriginal and Torres Strait Islander people to culturally appropriate mainstream primary care.

Care Coordinators have access to the Supplementary Services funding pool for when they need to expedite a patient’s access to an urgent and essential allied health or specialist service (including certain approved medical aids), where the services are not otherwise available in a clinically acceptable timeframe. Supplementary Services can be used to fund the necessary local transport to access the service, where not publicly available.

ITC is funded under the Indigenous Australians’ Health Programme and is administered by Primary Health Networks.

More information about the Indigenous Australians’ Health Programme can be found here.

The Medicare Benefits Schedule (MBS) provides universal access to health care partially funded through an income tax levy. Medicare is a Commonwealth funded health insurance scheme which allows eligible health professionals to bill Medicare for services provided to eligible patients.

To be eligible to provide services under Medicare, allied health professionals must meet specific eligibility requirements, be in private practice and be registered with Medicare Australia. Provider registration forms can be obtained from Medicare Australia on 132 150 or by clicking here. 

• Aboriginal Health Workers or Aboriginal and Torres Strait Islander Health Practitioners
• Audiologists
• Chiropractors
• Diabetes Educators
• Dietitians
• Exercise Physiologists
• Mental Health Workers*
• Occupational Therapists
• Osteopaths
• Physiotherapists
• Podiatrists
• Psychologists
• Speech Pathologists

*includes Aboriginal health workers or Aboriginal and Torres Strait Islander Health Practitioners, mental health nurses, occupational therapists, psychologists and some social workers.

Better Access Initiative

The Better Access to Psychiatrists, Psychologists and General Practitioners (Better Access) Initiative provides better access to mental health practitioners through Medicare to improve treatment and management of mental illness within the community. It is available to patients with an assessed mental disorder who would benefit from a structured approach to the management of their treatment needs.

Part of the Better Access funding has been allocated to education and training for health professionals.

Medicare rebates are available for up to 10 individual and 10 group allied mental health services per calendar year to patients with an assessed mental disorder who are referred by a GP under a GP Mental Health Treatment Plan or under a referred psychiatrist assessment and management plan or a psychiatrist or paediatrician.

Provisions exist for patients to access up to an additional 6 services individual allied mental health services under exceptional circumstances, to a maximum total of 16 services per patient

Click here for more information.

Better Start for Children with Disability Initiative

The Better Start Medicare items are early intervention services for children aged under 13 years with an eligible disability such as:

Sight impairment that results in vision of less than or equal to 6/18 vision or equivalent field loss in the better eye, with correction.

1. Hearing impairment that results in:

• A hearing loss of 40 decibels or greater in the better ear, across 4 frequencies; or
• Permanent conductive hearing loss and auditory neuropathy.

2. Deafblindness
3. Cerebral palsy
4. Down syndrome
5. Fragile X syndrome
6. Prader-Willi syndrome
7. Williams syndrome
9. Angelman syndrome
10. Kabuki syndrome
11. Smith-Magenis syndrome
12. CHARGE syndrome
13. Cri du Chat syndrome
14. Cornelia de Lange syndrome
15. Microcephaly if a child has:

• a head circumference less than the third percentile for age and sex; and
• a functional level at or below 2 standard deviations below the mean for age on a standard developmental test, or an IQ score of less than 70 on a standardised test of intelligence.

16. Rett’s disorder

A GP, specialist or consultant physician can refer a child to an eligible allied health provider to assist with diagnosis of the child or for the purpose of contributing to the child’s disability treatment and management plan. Children can access Better Start Medicare services providing they have not already accessed services under the Helping Children with Autism program.

Children with an eligible disability can be referred for the following AH services

Children with an eligible disability can be referred for the following AH services:

• up to 4 diagnostic/assessment services from psychologists, speech pathologists, occupational therapists, audiologists, optometrists, orthoptists or physiotherapists
• up to 20 treatment services from psychologists, speech pathologists, occupational therapists, audiologists, optometrists, orthoptists or physiotherapists (for a child under 15 years of age, providing a treatment and management plan is in place before their 13th birthday).

These are the total number of services available to each child through the Better Start program – not an annual entitlement

Children who are registered with Better Start can access up to $12,000 in funding (up to a maximum of $6,000 per financial year) to pay for early intervention services delivered by Registered Service Providers.

Families living in outer regional or remote areas may be eligible for an additional one-off support payment of $2,000. This payment will assist with additional expenses such as travel and home visits associated with accessing services.

For more information, follow this link.

Chronic Disease Management

The Medicare Benefits Schedule, provides subsidies for patient care and includes Medicare items for the planning and management of chronic and terminal conditions. Eligible patients can also be referred by a GP for up to five Medicare subsidised allied health services that are directly related to the treatment of their chronic condition. In order to encourage early detection, diagnosis and intervention for treatable conditions, health assessment items are also available for people aged 45-49 years who are at risk of developing chronic disease, people aged 75 years and older and Aboriginal and Torres Strait Islander people.

A chronic medical condition is one that has been, or is likely to be, present for at least 6 months or is terminal. Patients must have a GP Management Plan (item 721) and Team Care Arrangements (item 723) in place, or be residents of a residential aged care facility managed under a multidisciplinary care plan (item 731). Patients need to be referred by their GP for services recommended in their care plan.

Referral is valid for the stated number of services. If all services are not used during the calendar year in which the patient was referred, the unused services can be used in the next calendar year.

Eligible Allied Health Professionals for these MBS items are:

• Aboriginal and Torres Strait Islander health practitioner
• Aboriginal health worker
• Audiologist
• Chiropractor
• Diabetes educator
• Dietitian
• Exercise physiologist
• Mental health worker
• Occupational therapist
• Osteopath
• Physiotherapist
• Podiatrist
• Psychologist
• Speech pathologist

For more informtion, follow this link.

Helping Children with Autism – Funding Package

Provides children with autism and PDD Medicare benefits to cover allied health services that help manage their condition. Children can access the autism Medicare services providing they have not already accessed services under the Better Start for Children with a Disability initiative and providing they meet the requirements of each service. This package is eligible for children aged under 15 years and had a treatment and management plan prepared for them before their 13th birthday.

Only one autism treatment and management plan can be provided for a child in their lifetime.

A GP, specialist or consultant physician can refer a child to an eligible allied health provider to assist with diagnosis of the child or for the purpose of contributing to the child’s disability treatment and management plan.

Children eligible for the Helping Children with Autism package are eligible for the following AH Services:

• Up to 4 diagnostic / assessment services from psychologists, speech pathologists, occupational therapists, audiologists, optometrists, orthoptists or physiotherapists (for a child under 13 years of age); and
• Up to 20 early intervention treatment services (in total per child) from psychologists, speech pathologists, occupational therapists, audiologists, optometrists, orthoptists or physiotherapists (for a child under 15 years of age, providing a treatment and management plan is in place before their 13th birthday).

Click here for more information on the Helping Children with Autism funding package.

For more information on the MBS programs and initiatives which can be accessed by Allied Health Professionals, click here.

The NDIS provides all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy an ordinary life.

The NDIS also provides people with disability, their family and carers with information and referrals to existing support services in the community.
To become an NDIS participant a person must:

• Have a permanent disability that significantly affects their ability to take part in everyday activities;
• Be aged less than 65 when they first enter theNDIS;
• Be an Australian citizen or hold a permanent visa or a Protected Special Category visa; and
• Live in Australia where the NDIS is available.

The NDIS can pay for supports that are reasonable and necessary. This means they are related to a person’s disability and are required for them to live an ordinary life and achieve their goals.
Assistance from the NDIS is not means tested and has no impact on income support such as the Disability Support Pension and Carers Allowance.

The NDIS is social insurance, not welfare. As an insurance scheme, the NDIS takes a lifetime approach to support, investing in people with disability early to improve their outcomes later in life.

Organisations or individuals can apply to be a registered provider with the NDIA. Each participant in the scheme will have an individualised plan which sets out their goals and aspirations, the disability supports (services and products) that will be funded by the NDIS, and other supports the person requires. Providers are engaged by participants to deliver supports in accordance with the participant’s plan. Providers should enter into a written agreement with participants that clearly sets out the supports that they are engaged to provide.

For patients aged 7 and over, Carers Queensland is the Local Area Coordindator Partner in the Community Program to deliver support services to the Banana Shire region. For children aged 0-6 with a developmental delay or disability, the Early Childhood Early Intervention partner is BushKIDS.

For more information on the NDIS, visit their website and engage with the Provider Toolkit. Please also visit Carers Queensland for information on local area coordination.

The NSO Program provides a financial contribution to eligible organisations across Queensland to assist in providing educational support services, specialised equipment and resources so that eligible students with disability can participate in school life, access the curriculum and achieve learning outcomes.

All services are provided at the request of the school, based on a prioritisation process. It is recommended that schools make direct contact with the organisation to discuss service provision at school
The Allied Health Professional would be funded by the NSO to provide personalised learning for students with disability. Funding is applied for through Education Qld. Examples of funded organisations are Banana Shire Council, Act for Kids, Autism Qld, Deaf Services Qld.

Funds are also provided to non-government, not-for-profit, non-school organisations to support educational programs for students with disability.
The funds may be used by non school organisations for the salaries of service providers e.g. educators, speech-language pathologists, occupational therapists, physiotherapists and other approved professional disciplines.

For more information, please follow this link.

The Practice Incentives Programme (PIP) aims to support general practice activities. These activities include continual improvements, quality care, enhanced capacity, and improved access and health outcomes for patients. The PIP consists of 11 individual incentives:

Asthma incentive

The PIP Asthma Incentive aims to encourage GPs to better manage the clinical care of people with moderate to severe asthma. Generally, patients must meet the following criteria to be assessed as having moderate to severe asthma:

• Symptoms on most days or
• Use of preventative medication or
• Bronchodilator use at least three times per week or
• Hospital attendance of admission following an acute exacerbation of asthma

After hours incentive

Incentive to support general practices to provide their patients with appropriate access to after hours care.

Cervical Screening incentive

The PIP Cervical Screening Incentive aims to encourage GPs to screen under-screened women, that is women aged at least 24 years and 9 months but less than 75 years who have not had a cervical smear in the last four years, for cervical cancer and to increase overall screening rates

Diabetes incentive

The PIP Diabetes Incentive aims to encourage GP’s to provide earlier diagnosis and effective management of people with established diabetes mellitus.

eHealth incentive

The PIP eHealth Incentive aims to encourage practices to keep up to date with digital health and adopt new digital health technology as it becomes available.

The PIP eHealth Incentive aims to encourage practices to:

• keep up to date with the latest developments in digital health
• adopt new digital health technology
• improve administration processes and patient care

The PIP eHealth Incentive encourages the meaningful use of the My Health Record by healthcare providers, including uploading of clinically relevant information to the My Health Record embedded into day to day clinical practice.

GP Aged Care Access Incentive

The PIP General Practitioner Aged Care Access Incentive (ACAI) aims to encourage GP’s to provide increased and continuing services in Australian Government funded residential aged care facilities (RACFs).
Indigenous health incentive

The PIP Indigenous Health Incentive aims to support general practices and Indigenous health services to provide better health care for Aboriginal and Torres Strait Islander patients, including best practice management of chronic disease.

This incentive is a key part of the Council of Australian Governments (COAG) National Partnership Agreement on Closing the Gap: Tackling Indigenous Chronic Disease.

Procedural GP Payment

Payments are made to eligible practices in February and August each year.

Quality Prescribing incentive

The PIP QPI rewards participation by practices in a range of activities recognised or provided by the National Prescribing Service (NPS).

The NPS aims to assist GP’s to achieve more effective, quality prescribing through a range of education, support and prescribing information. The NPS is a professional organisation, run independently of the Australian Government with broad GP representation and leadership.

Rural loading incentive

The rural loading recognises the difficulties of providing care, often with little professional support, in rural and remote areas. The PIP rural loading is higher for practices in more remote areas, in recognition of the added difficulties of providing medical care.

Teaching payment

Payment to encourage general practices to provide teaching sessions to undergraduate and graduate medical students preparing to enter the Australian medical profession.

For more information, click here. 

There are multiple insurers with multiple policies and varying levels of cover from 100% of patient fees to partial rebates.

Services are allocated an item number and schedule fee is set for each service Private Health Insurance pays fixed rebate after the Medicare schedule fee is claimed.

If no Medicare Schedule Fee is payable Private Health Insurance may cover all or part of the payment. Rebates and services covered varies between private health insurance funds.

The Allied Health Provider must hold a provider number with that particular health fund.

Allied Health Provider (AHP) must be Medicare registered, meet specific eligibility requirements, and be in private practice.

Telehealth removes some of the barriers to accessing medical services for Australians who have difficulty getting to a specialist or live in rural and remote areas.

Medicare benefits are available for video consultations between specialists and patients who are located in telehealth eligible areas. They are also available in eligible aged care facilities and Aboriginal Medical Services throughout Australia. Medicare benefits are also available for clinical support provided by a health professional who is with the patient during the video consultation.
At the time of the Telehealth consult, there must be 15 km by road between a patient and a specialist, consultant physician, or consultant psychiatrist.

Geographic eligibility is determined by the Australian Standard Geographical Classification — Remoteness Area (RA) classification. A telehealth eligible area is outside of a major city (RA1). (Banana Shire RA3 – RA5)

Exceptions are where a patient is:

• living in an eligible residential aged care facility
• at an eligible Aboriginal Medical Service (AMS), or
• at an eligible Aboriginal Community Controlled Health Service (ACCHS)
• Patients who have a telehealth consultation have the option to assign their right to a Medicare benefit to the specialist through an email agreement

You can bill a range of telehealth Medicare Benefits Schedule (MBS) item numbers. These will allow your Medicare and Department of Veterans’ Affairs patients to claim a benefit, or you can be paid directly if you bulk bill.

There are currently 23 telehealth MBS items available to medical practitioners, nurse practitioners, midwives, practice nurses and Aboriginal Health Workers.

You are eligible for telehealth if you:

1. have a Medicare provider number and are in a private practice as a:

• specialist
• consultant physician, or
• consultant psychiatrist

2. have a Medicare provider number, provide support to a patient located in an eligible telehealth area during a video consultation with a specialist, and are in a private practice as a:

• medical practitioner
• nurse practitioner, or
• midwife

3. provide services on behalf of a medical practitioner using their provider number and are a:

• practice nurse, or
• Aboriginal Health Worker

4. provide care and accommodation to residents under the Aged Care Act 1997, or

5. hold a residential aged care service (RACS) ID

Click here for more information.

WorkCover is an entity that provides workers compensation. It covers most of the medical expenses of employees injured in a work related activity provided the services are rendered by a qualified practitioner in a profession which is recognised and approved by a health registration board.

The worker must have a current medical certificate or have been referred by a registered medical practitioner to be eligible for Allied Health services.

Please visit the WorkCover website for more information, or browse the Allied Health Fees.