Central Queensland Rural Health endeavours to provide the best service to our customers and your feedback is extremely important to us. We have created a client satisfaction survey for you to give us feedback on how our service could be improved. There is also a place for you to write a detailed complaint provided below. If you are making a formal complaint you will need to include your contact details. If you would like to contact the Health Ombudsman regarding a complaint click here to visit the website or phone on 133646.

Client Satisfaction Surveys

This feedback forms can be completed online or printed and completed by hand. Printed forms can be scanned and emailed to admin@cqrdgp.com.au, printed and handed to a staff member or posted to PO Box 368, Biloela QLD 4715.

NDIS Feedback Form

Complaints

If you would like to make a complaint, please fill out the form below. Alternatively, written complaints can be emailed to admin@cqrdgp.com.au, printed and handed to a staff member or mailed to PO Box 368, Biloela QLD 4715. The form below asks whether your complaint is formal. The difference between a formal and an informal complaint is in the way it is processed and the types of procedures which must be followed. You must provide your contact details if you wish to lodge a formal complaint. However, if you do not wish to make a formal complaint, but want us to know how we need to improve our service, you may remain anonymous. For more information on how complaints are processed please email admin@cqrdgp.com.au or call us on 07 4992 1040.